Return Policy
We want you to love every candle from Viola's Vault. Because our products are handmade, we handle returns on a case-by-case basis.
Damaged Items
If your order arrives damaged, please email us at violasvault@gmail.com within 7 days of delivery with a photo of the damage and we'll make it right.
Order Cancellations
Orders may be cancelled within 24 hours of purchase. Please contact us immediately at violasvault@gmail.com if you need to cancel.